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TOTAL QUALITY MANAGEMENT ( TQM ) Diploma

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TOTAL QUALITY MANAGEMENT ( TQM ) Diploma
 
The present diploma discusses successful implementations of TQM techniques to different project functions including: Human resource; Production & Operations; Supply Chain; Finance and Marketing. Applicable cases facilitate understanding the process of applying TQM models to these functions with the purpose of improving the quality of managerial decision making within an organization.
 
Content
 Through these sessions we are going to answer the following questions: 
 - What are the origins of TQM Concept? Spotlighting Deming’s TQM Vs. Ishikawa’s TQM - What benefits do companies gain by adopting TQM concept? Including Highest Labor Productivity, Lowest Operations Cost, Maximum Market Share - What do we mean by T; Q and M in TQM concept?  - What are TQM attainable Goals?  - What are TQM Processes needed to realize these goals?  - Do you know three diamonds of MITSUBISHI and Quality rings of TOYOTA
 In this session, the following topics being discussed: 
 - Human resources Vs physical resources
 - Progression of the departments of human resources in relation to the emergence of TQM concept.
 - Personnel management (PM)
 - Human resource management (HRM)
 - Society for human resources management (SHRM)
 - TQM models reducing HR costs
 - TQM approaches improving SHRM
 - Socio-technical Approach improving job analysis & design functions
 - Cascade Approach improving HRP & recruitment functions
 - Systems Analysis Approach improving testing, interviewing and selection functions
 Here, we are going to express:
 - Production strategies
 - Craft strategy
 - Mass production strategy
 - Flexible – mass strategy
 - Lean production strategy
 - Production facilities layout
 - Task assignment model
 - Transportations models
 In this session, we have to reveal the following:
 - The Progression to SCM and cost reduction objective - Supply management impact on return on investment ROI - The effect of Materials cost Vs. sales increasing on ROI - Cost categories - TQM Tools for reducing SC costs
 - Types of inventory
 - Inventory costs control
 - Holding vs. sending control
 - EOQ model
 Here, we discuss the following:
 - financial management progression
 - TQM implementations and required financial data
 - Financial analysis for successful TQM implementations
 - TQM and financial forecasting
 

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