CRM Software (Customer Relationship Management) for small to mid-sized businesses and Contact Management software



CRM-Express is a fully re-entrant multi-user Customer Relationship Management program for individuals and small to medium businesses. It is a complete solution for managing your time, contacts, sales and communications with your contacts. It is fully network ready and allows any number of individuals to work on any number of options simultaneously, contains multi-user address books, notes, email, calendar, tasks and orders, etc.

One Communication Center which supports Multiple Communication Methods Communicate via Email, Fax and SMS. Store communicated messages by contact for easy retrieval. SMS management Send and receive SMS messages with Templates and Mail-Merge. DTP Editor Design email, newsletters, forms, templates, etc. Import/Export Import from Outlook Express, Outlook, Act, CSV, XML, V-Cards, etc. Export to XML, Html, Word, Excel, PDF, V-Cards, etc.

Sales Order Management Create quotes, orders, invoices, view sales reports, etc. Creates invoices in PDF format for easy email. Mailing List Management Automate Subscription Sign-Ups, Mass Mail with Mail-Merge, etc. Meeting Planner Plan meetings with scheduler, reminders and calendar support Time Management Time management with "my work day" display, notebook,calendar, etc. Allocation to contact Allocate emails, sms, Faxes and other documents to the relevant account.

Easy to use Menu items can be switched off to only show what you need. This simplifies the program to make it easier to learn and use. Fax and Call management Send Faxes, make calls with dial-up and call-timing Email Client Fast, Multi-threaded Email with Templates and Mail merge for Email Send and Receive Reports Create Sales performance and management reports quickly and easily Personalized Tech Support Get answers to all your questions via personalized email for 1 year

more info @http://www.crm-express.com/






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